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IT Support Specialist

Job in New Brunswick, Middlesex County, New Jersey, 08933, USA
Listing for: Perfect Placement Group, LLC
Full Time position
Listed on 2026-10-21
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 90000 USD Yearly USD 85000.00 90000.00 YEAR
Job Description & How to Apply Below
IT Support Specialist

Location: Central New Jersey

Compensation: $85,000–$90,000

Schedule: Full-time, primarily standard business hours

Position Overview

We are seeking a hands-on IT Support Specialist to provide technical support within a fast-paced operating environment.

This role is ideal for someone who enjoys troubleshooting, solving problems independently, and supporting users across a variety of business systems and technologies. The position will provide day‑to‑day technical support while working closely with broader IT resources on more complex issues.

Key Responsibilities
  • Provide technical support for end users across hardware, software, and connectivity issues
  • Troubleshoot desktops, laptops, printers, peripherals, and business applications
  • Support user accounts, access permissions, and basic system administration
  • Respond to and manage support requests through a ticketing system
  • Diagnose and resolve technical issues promptly and elevate when appropriate
  • Assist with installation, configuration, and maintenance of computer hardware and software
  • Support basic network troubleshooting, including wired and wireless connectivity
  • Maintain accurate IT documentation, asset records, and equipment information
  • Coordinate with vendors and external service providers as needed
  • Support business‑critical systems in a fast‑paced environment
  • Participate in occasional after‑hours emergency support
  • Provide limited support to other company locations as needed
Qualifications
  • 3+ years of experience in IT support, desktop support, systems support, or a similar role
  • Strong hardware, software, and network troubleshooting skills
  • Experience supporting users in a business or operational environment
  • Familiarity with user account administration and common business applications
  • Experience working with help desk or ticketing systems
  • Strong communication and customer service skills
  • Ability to work independently and prioritize multiple issues
  • Associate or bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience will be considered
Preferred Experience
  • Microsoft 365
  • Active Directory or similar user administration tools
  • Network troubleshooting
  • ERP or other enterprise business systems
  • Manufacturing, distribution, warehouse, or other operational environment experience
  • CompTIA or similar technical certifications
Compensation

$85,000–$90,000 annually, based on experience.

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