TPO, AskGS TSA; Osprey Program-Durational

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Job Function:
Technology Product & Platform Management
Job Sub Function:
Technical Product Management
Job Category:
People Leader
All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America

This is a durational based role that will last 13 months and is located in New Brunswick, NJ or Raritan, NJ. We are looking for the best possible talent for a TPO, AskGS TSA (Osprey Program) professional. An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

At Johnson & Johnson Corporate Business Technology (CBT), we empower employees with transformative technology and connect business strategy with scalable digital solutions. Through end-to-end product management, platform engineering, and close partnership with Global Services, we simplify and strengthen employee experiences while delivering secure, sustainable business outcomes.

We are seeking a Manager, Technical Product Owner to provide hands‑on technical product leadership for the Osprey program and the AskGS Transition Services Agreement (TSA) scope. This role will connect business, product, program, testing, content, architecture, and engineering teams to translate Osprey requirements into well-designed, testable, and release‑ready Service Now capabilities. This is not solely a project coordination role. The successful candidate will combine Service Now engineering and solution‑design depth with disciplined product and delivery leadership.

The TPO will help shape solutions, troubleshoot complex issues, maintain operational visibility, coordinate readiness activities, and move cross‑functional work through governance, approval, testing, cutover, and release processes.

• Own and coordinate the Service Now product work required to support Osprey TSA readiness across AskGS capabilities.
• Translate program, business, and operational needs into a clear backlog of epics, features, user stories, acceptance criteria, dependencies, and release outcomes.
• Facilitate resolution of Osprey‑related issues and decisions, keeping stakeholders aligned on scope, priorities, risks, and required actions.
• Support design readiness, solution finalization, architecture validation, dependency analysis, early‑build preparation, and risk mitigation.

• Provide hands‑on Service Now technical consultation, configuration guidance, troubleshooting, and issue resolution for delivery teams.
• Partner with platform architects and engineers to apply configuration‑first, scalable, secure, and supportable solution patterns.
• Assess the platform implications of TSA requirements across case intake, service catalog, portal experiences, assignment groups, queues, security, routing, workflows, notifications, and reporting.
• Provide technical guidance for Osprey‑related integrations and supporting capabilities,…