Senior Facility Quality Systems Specialist

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

This is work that transforms the lives of patients, and the careers of those who do it.

is a senior-level quality systems professional within Global Facilities Services (GFS) who owns facility Quality Management System (QMS) compliance across the full GFO site network, driving GFO's move toward a single, centralized quality systems standard in place of site-by-site management, and executing the concepts and priorities set by Quality Systems leadership into site- and program-level action. This role owns training programs, investigations, audits, and CAPA management, and drives continuous improvement activities.

Across GFS facilities, this includes ensuring CMMS (Maximo) data integrity, owning cross-site compliance metrics governance and business operations projects supporting GFO's centralization strategy (e.g., CMMS standardization and digital change-control rollout), leading deployment of quality processes, quality systems documentation and protocol development, and directing training curriculum design and rollout.

The successful candidate will apply strong working knowledge of GMP/GxP requirements, exercising independent judgment while partnering with and influencing cross-functional teams to advance a culture of quality, compliance, and operational excellence.

This role will use AI-assisted tools to support day-to-day activities and will help shape how those tools are applied within the team, consistent with BMS's broader direction toward AI adoption across the organization.

• Own review and validation of training curricula, ensuring assigned courses correctly map to role, process, or system, and recommend curriculum design changes.
• Lead coordination of training deployment during system rollouts and process changes, including accountability for completion tracking across affected personnel.
• Independently identify, resolve, and root-cause training gaps or curriculum discrepancies surfaced during audits, rollouts, or process reviews, and drive preventive action.

• Own procedural documentation (SOPs/WIs) for assigned quality-related procedures, ensuring content accuracy, timely revision, and alignment with corporate quality requirements.
• Lead initiation, tracking, and resolution of deviations, non-conformances, CAPAs, and change controls, including complex or cross-site issues.
• Own quality metrics reporting and analysis, identifying trends and recommending corrective direction to leadership.
• Lead investigations, including scoping, root-cause analysis, documentation of findings, and follow-up action tracking.
• Lead risk assessments and continuous improvement initiatives, often as the facilitator or owner.
• Own facilities compliance metrics and dashboard/reporting tools such as Power BI, including design of new reporting views.
• Own day-to-day management of SharePoint tracking, collaboration sites, and QE reporting tools supporting the broader Quality Systems program.

• Lead internal and external audit support, including organizing information and responding to information requests, and serving as a point of contact for auditors.
• Own inspection readiness across areas of responsibility,…