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Resource Advisor

Job in New Brunswick, Middlesex County, New Jersey, 08933, USA
Listing for: Saint Peter’s Healthcare System
Full Time position
Listed on 2026-10-12
Job specializations:
  • Social Work
    Patient/Health Advocate, Human Services/ Social Work, Community Health
Salary/Wage Range or Industry Benchmark: 28000 - 44000 USD Yearly USD 28000.00 44000.00 YEAR
Job Description & How to Apply Below
  • Interview patients in person or by telephone and determines eligibility. Conduct comprehensive financial screenings for uninsured and underinsured patients to determine eligibility for New Jersey Charity Care, New Jersey Medicaid, and other governmental assistance programs in accordance with Uncompensated Care Trust Fund Regulations. Meet with patients and families to obtain, verify, and analyze detailed financial, demographic, and residency information based on exact regulatory criteria.
  • Navigate multiple internal and external systems required for eligibility determination, application submission, and follow-up.
  • Educate patients regarding program requirements, documentation responsibilities, timelines, and potential outcomes. Perform all interactions with professionalism, empathy, cultural sensitivity, and confidentiality while completing financial registration processes. Complete related forms and applications for assistance. Complete and submit Charity Care, Medicaid, and other assistance applications accurately and within required time frames. Assist patients in completing applications and obtaining necessary supporting documentation. Complete written financial evaluations within established turnaround standards.
  • Maintain a complete, accurate and systematic set of records. Maintain thorough, accurate, and compliant documentation for all financial screenings, determinations, and applications.
  • Ensure timely submission of financial adjustments and supporting documentation to support accurate patient accounts and reimbursement.
Resource Services
  • Interview patients in person or by telephone and determines eligibility. Conduct comprehensive financial screenings for uninsured and underinsured patients to determine eligibility for New Jersey Charity Care, New Jersey Medicaid, and other governmental assistance programs in accordance with Uncompensated Care Trust Fund Regulations. Meet with patients and families to obtain, verify, and analyze detailed financial, demographic, and residency information based on exact regulatory criteria.
  • Navigate multiple internal and external systems required for eligibility determination, application submission, and follow-up.
  • Educate patients regarding program requirements, documentation responsibilities, timelines, and potential outcomes. Perform all interactions with professionalism, empathy, cultural sensitivity, and confidentiality while completing financial registration processes. Complete related forms and applications for assistance. Complete and submit Charity Care, Medicaid, and other assistance applications accurately and within required time frames. Assist patients in completing applications and obtaining necessary supporting documentation. Complete written financial evaluations within established turnaround standards.
  • Maintain a complete, accurate and systematic set of records. Maintain thorough, accurate, and compliant documentation for all financial screenings, determinations, and applications.
  • Ensure timely submission of financial adjustments and supporting documentation to support accurate patient accounts and reimbursement.
Requirements
  • At least one (1) year experience working in a Hospital Revenue Cycle environment preferred.
  • In-depth working knowledge of New Jersey Charity Care, New Jersey Medicaid eligibility requirements, Uncompensated Care Trust Fund Regulations, HIPAA, EMTALA, and related state and federal assistance programs.
  • Demonstrated ability to conduct complex financial and needs-based assessments involving income, assets, household composition, immigration-related eligibility rules, and supporting documentation.
  • Exceptional interpersonal, communication, and cultural-competency skills required to effectively counsel patients and families…
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