Lean Continuous Quality Improvement Engineer

Lean Continuous Quality Improvement Engineer

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Join WMATA as a Lean Continuous Quality Improvement (LCQI) Engineer! Are you passionate about driving operational excellence and engineering high-impact solutions? WMATA is seeking a Lean Continuous Quality Improvement (LCQI) Engineer to supervise compliance assessments and lead transformative quality initiatives across our operations and maintenance teams. This is your opportunity to be a change agent designing and implementing systems that elevate performance, safety, and customer satisfaction.

• Engineer and deploy innovative quality systems and inspection processes.
• Supervise cross‑functional teams to identify and eliminate non‑compliances and inefficiencies.
• Collaborate with engineering, maintenance, and supply chain teams to ensure top‑tier service delivery.
• Apply Lean and Six Sigma principles to drive measurable improvements.
• Influence the future of transit by ensuring our services meet the highest standards.

• A background in mechanical, civil, electrical, or industrial engineering.
• Experience in quality assurance, manufacturing, or industrial engineering.
• Strong skills in data analysis, root cause investigation, and continuous improvement.
• Certifications such as CQE, Lean Six Sigma (Green/Black Belt), or PMP are highly valued.

• A Bachelor's degree from an Accreditation Board for Engineering and Technology accredited college or university in mechanical, civil, electrical, industrial engineering, engineering management, or a related engineering discipline.
• In lieu of a Bachelor's degree, a high school diploma and four (4) additional years of progressively responsible engineering experience in a quality assurance, industrial, or manufacturing engineering environment will be considered.

• A minimum of seven (7) years of progressive responsible experience in Quality Assurance, in a quality, industrial, or manufacturing engineering field.

• Possession of a current, valid local motor vehicle operator’s license.
• Ability to acquire an American Society of Quality, ISO 9001:
  
  YYYY (where YYYY denotes the most recent version, e.g., 2015) certification within 24 months of hire.
• Ability to acquire an American Society of Quality certification as a Certified Quality Engineer within 18 months of hire.

• Possession of a current Professional Engineer certificate is highly preferred.
• Quality Improvement Associate certification.
• Training or certification in Lean Six Sigma preferably to at least a Green Belt and more preferably a Black Belt certification.
• Project Management Professional certification.

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

The Lean Continuous Quality Improvement Engineer plays a vital leadership role in elevating Metro's Quality and Safety standards and embedding a culture of continuous improvement throughout the organization. This position oversees and mentors Quality Assurance Senior Associates in the execution of key quality and safety initiatives, including internal reviews, safety assessments, and ad hoc improvement projects. As Metro's subject matter expert in Quality and Safety, the engineer leads root cause analyses, facilitates Corrective Action Plan development, and ensures rigorous compliance with regulatory and internal standards.

By championing lean methodologies and data-driven decision-making, the engineer drives operational excellence and process innovation. This role also partners closely with cross-functional teams to align improvement efforts with Metro's strategic objectives, delivering measurable, sustainable outcomes that enhance performance, safety, and customer satisfaction.

• Supervises and mentors Quality Assurance Senior Associates and enhances their work through deeper data analysis and engineering-based evaluation.
• Oversees task execution,…