Receptionist, Administrative​/Clerical

About Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan (Block Next).

This multi‑year roadmap focuses on innovation, client experience, and sustainable growth to elevate how we work, serve, and lead in our industry.

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions, you’ll build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on wowing clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferred timing.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience is a plus.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (with eligibility requirements).
• to checkout all available benefits.

At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

At H&R Block we remain committed to building a connected culture – where trust, care, and connection are how we work together to create an environment where everyone feels safe to bring their authentic self to work each day and belong as part of a larger team. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who support each other's growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

New Castle, DE – Seasonal Client Service Professional/Receptionist.

Pay range: $40,000 to $50,000 per year.