Auto Body Collision Estimator

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Full Time New Castle, DE, US

2 days ago Requisition

Salary Range: $75,000.00 To $ Annually

If you’re an experienced Collision Estimator who knows how to build a complete repair plan, communicate with customers and insurance partners, and keep repairs moving, VIVE Collision wants to hear from you.

At VIVE Collision, our Estimators are an important part of the repair process—not just someone writing an estimate and handing it off.

You’ll work alongside experienced technicians, dedicated parts and production teams, and a fully staffed front office, with modern estimating technology and the resources you need to manage repairs effectively.

If you're ready for a shop where you can focus on quality repairs, strong customer service, and getting vehicles back on the road the right way, this could be your next move.

Busy collision repair centers with consistent workflow

Dedicated
Parts, Production, and Front Office support

Modern estimating and shop management technology

PaidI-CAR, OEM, and industry training

Opportunities to advance into
management and leadership

A team environment built around
People, Process & Passion

A growing collision organization with opportunities for long-term career development

We want our teammates to build careers here—not just take another job.

• Medical, Dental & Vision insurance options for you and your family, including domestic partners
• 401(k) with employer match
• Health Savings Account options
• Paid Time Off
• 8 paid holidays, including Black Friday, plus your birthday as a floating holiday
• Employee Assistance Program offering confidential counseling and work/life resources
• Financial and legal assistance
• Peak performance coaching and personal development resources
• Wellness, shopping and travel savings
• Paid I-CAR, OEM and industry certification training
• Career growth opportunities throughout VIVE Collision

As a
Collision Estimator
, you’ll manage the repair experience from the initial vehicle inspection through final delivery. You’ll create accurate repair plans, keep customers informed, work closely with insurance partners, and collaborate with the production team to help ensure safe, high-quality and timely repairs.

Key Responsibilities

• Greet customers and perform comprehensive vehicle inspections to assess collision damage.
• Prepare complete and accurate repair estimates and blueprints using approved estimating systems.
• Develop detailed repair plans following complete vehicle teardown.
• Explain the repair process, estimated timelines, and repair expectations to customers.
• Open and maintain repair orders in compliance with company, DRP, and regulatory requirements, including BAR compliance where applicable.
• Verify all required authorizations and documentation are obtained before repairs begin.
• Conduct vehicle check-in with customers at the time of drop-off.
• Coordinate with technicians and production staff to ensure repair plans are properly communicated and executed.
• Follow current OEM repair procedures and manufacturer guidelines throughout the repair process.
• Communicate repair status updates to customers, insurance partners, and internal team members.
• Identify and process supplements as additional damage is discovered.
• Manage total loss documentation and administrative processes when applicable.
• Prepare all final paperwork, including repair orders, invoices, DRP documentation, and customer delivery packets.
• Perform final quality control inspections, including road…