Senior Customer Relations Lead - Onsite; Castle
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Collectors Holdings, Inc. is seeking a Senior Customer Relations Lead for their PSA Customer Relations team in New Castle, DE. The role is full-time and onsite, requiring 5 days in the office with shift options and a strong emphasis on customer resolutions and communication.
You will support operations across departments, de-escalate issues, and maintain accurate order records while adhering to company protocols. Experience in Salesforce and Google Workspace is preferred.
We would love to welcome a new Senior Customer Relations Lead - Onsite (New Castle) to our organisation in New Castle, DE, United States.
The position is based in New Castle, DE, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 39.000 - 47.000.
We aim to respond to suitable candidates as soon as possible.
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