Mandarin-Speaking Customer Experience Specialist; Escalations
Listed on 2026-10-15
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Chinese Speaking -
Language/Bilingual
Bilingual, Chinese Speaking
WOWPC in Delaware seeks a detail-oriented Customer Support & Analytics Specialist to handle inquiries, escalated cases, and marketplace disputes. You will document issues, coordinate with internal teams, and contribute to process improvements.
The role requires a Bachelor's degree and fluent English, with mandatory Mandarin proficiency. Strong Excel skills, data awareness, and willingness to learn AI tools are a plus; this is a full-time on-site position with PTO, 401(k), and health benefits.
We are seeking a motivated Mandarin-Speaking Customer Experience Specialist (Escalations) to join WOWPC in New Castle, DE, United States.
We would love to welcome a new Mandarin-Speaking Customer Experience Specialist (Escalations) to our organisation in New Castle, DE, United States.
For the Mandarin-Speaking Customer Experience Specialist (Escalations) position at WOWPC, we are reviewing applications now.
Step into the Mandarin-Speaking Customer Experience Specialist (Escalations) role at WOWPC in New Castle, DE, United States and grow with us.
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