Telecommunications/Network Technologist III
Listed on 2026-10-18
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Engineering
Systems Engineer
Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today.
DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!
The incumbent will serve as a Telecommunications/Network Technologist III within the DHSS Telecommunications Infrastructure unit, providing senior-level technical leadership and hands-on engineering and operational support. Responsibilities include designing, implementing, administering, and managing on-premises and cloud infrastructure, including SAN/storage, servers, virtualization, networking, backup and disaster recovery, automation, and security. The position will lead complex initiatives, perform POCs, develop engineering standards, support modernization, troubleshoot complex issues, coordinate with vendors and IT partners.
The role also contributes to governance, documentation, change management, DR planning/testing, and process improvements while serving as a senior technical resource within DHSS IRM.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. TELECOMMUNICATIONS/NETWORK TECHNOLOGIST Plans, designs and implements new/upgraded data networks to include determination of telecommunications needed such as: types of transmission lines, required speed of lines.
Performs or reviews measurements to determine needed bandwidth, location and number of circuits (SMDS) and hardware capacity. Forecast business application needs. Determines and plans: route of multiple protocols, traffic schedules, deployment of upgrades and new installations, etc. Supervises the installation/maintenance of switch rooms, networks, interface and multiplexing equipment, port connections, transmission lines and other telecommunications equipment. Projects future business needs and develops strategic business plan for expansion and installation of data network and telecommunications infrastructure using state of the art, leading edge multi-technology disciplines.
Make recommendations for short and long term telecommunications capacity, configuration and other planning to meet agency business needs. Researches and investigates emerging and leading edge technologies; assesses applicability to business demands and problems and works with the State Office of Telecommunications Management for major network redesigns. Researches and defines agency network design requirements including security, cost/benefit, operational parameters, integration with existing systems and resource utilization.
Assesses network impact, load balances and performs other tuning work to ensure efficient and effective utilization of network resources. Plans and implements redundancy. Plans and provides migration methodology to future or next generation network technologies in ways that meet business needs. Develop tactical and strategic planning strategies for data networks to ensure network capacity meets current and future requirements. Uses appropriate tools such as network application programs that produce traffic utilization reports, etc.
Investigates, analyzes, designs, recommends and implements upgrades using an evaluation of the feasibility, compatibility, performance, and cost effectiveness of potential system configurations and vendors. Develops the network infrastructure plan. Assesses current network to determine hardware and software requirements, designs routine technical specifications for procurement of new equipment, develops cost estimates for construction and renovation projects. Evaluates potential designs for feasibility and cost effectiveness;
presents project plans and recommendations to management as required to ensure business needs are met. Oversees and…
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