Officer Loan IQ Sr. Analyst

The Loan IQ Sr. Analyst is a developing professional role that integrates in-depth specialty knowledge with a solid understanding of industry standards and practices. The role demonstrates a good understanding of how the team and area integrate with others to accomplish the objectives of the subfunction/job family. It requires analytical thinking and knowledge of data analysis tools and methodologies. The candidate will break down information in a systematic and communicable manner, and must possess developed communication and diplomacy skills to exchange potentially complex or sensitive information.

The position has a moderate but direct impact through close contact with the businesses' core activities, and the quality and timeliness of the service provided will affect the effectiveness of the team and related teams.

Individual must be accountable, ethical, results oriented, trustworthy, and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Integrate a solid understanding of industry and business standards and practices of loan documentation processes.
• Deal with most loan-related problems independently and resolve complex issues where expertise is required to interpret policies, guidelines, or processes.
• Apply judgment when interpreting data, preparing reports, and present findings to management.
• Make resolution recommendations based on identified trends and facts.
• Design and analyze complex reports related to loan documentation processes to satisfy management requirements and support/control activities.
• Participate in and support the implementation of projects and process improvement initiatives.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms that support loan documentation/processing functions.
• Demonstrate a understanding of the loan documentation processes to identify policy gaps and formulate policies to streamline related work processes.
• Minimize risk to the bank through a solid understanding of procedural requirements, providing solutions to reduce errors and adhere to audit and control policies. Serve as a checker for systematic transactions as a last line of defense.
• Escalate and resolve all inquiries and issues related to loan documentation in a timely manner.
• Apply a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit.
• Provide informal guidance and/or on-the-job training to new team members.
• Work closely with own team and internal stakeholders to meet client needs.
• Have direct interaction with external customers to disseminate or explain information.
• Be an emerging expert in a specific skill set, business area or product while remaining focused primarily on daily execution.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency.

• 2 – 5 years of relevant experience.
• Experience with Loan IQ is a must.
• Basic knowledge of business processes, systems and tools used in the loan process.
• Demonstrated understanding of loan processes, procedures, products and services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Able to identify, mitigate, manage, resolve, and elevate risks and issues.
• Reasonable awareness of risk types, policies and control measures and processes.
• Compliance with applicable laws, rules, and regulations, and adherence to policies.

• Bachelor’s or University degree or equivalent experience.

Operations – Transaction Services

Loan Documentation and Processing

Full time

New…