Loan Documentation and Processing Associate Analyst

Loan Documentation & Process Associate Analyst – Overview

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards.

Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trustworthy, and credible. This job description provides a high-level review of the types of work performed.

Other job‑related duties may be assigned as required.

• Manage preparing and reviewing loan documentation while supporting a variety of tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Provide day‑to‑day loan transactional processing, booking cash transactions, making payments, performing loan reconciliations, and input of general ledger entries and complex calculations.
• Interact with other counter parties around positions and outstanding balances/claims.
• Support an expansive and/or diverse array of products (risk and control) /services.
• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolve problems through the application of acquired technical experience and guided by precedents.
• Design and analyze moderately complex loan documentation reports to satisfy management requirements, support/control activities, and launch of products/services.
• Make evaluative judgments based on the analysis of factual information and provide assistance in the implementation of loan documentation process improvements.
• Minimize risk to the bank by increasing knowledge of procedural requirements, monitoring errors, and suggesting solutions to reduce errors and adhere to audit and control policies.
• Timely manage and escalation of all requests and issues related to loan processing.
• Have direct interaction with external customers to disseminate or explain information.
• Demonstrate intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams.
• Demonstrate excellent knowledge of bank‑related systems.
• Utilize communication, diplomacy, and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information while sensitive to audience diversity.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets.

• 0–2 years of experience.
• Basic knowledge of business processes, systems, and tools used in the loan process.
• Demonstrate understanding of loan processes, procedures, products, and services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Identify, mitigate, manage, resolve, and escape risks and issues.
• Awareness of risk types, policies, and control measures and processes.
• Comply with applicable laws, rules, and regulations, and adhere to policies.

Bachelor’s/University degree or equivalent experience.

Full‑time salary range: $48,840.00 – $68,160.00. In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date:
Dec 01, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, view Citi’s and the poster.

New Castle, Delaware, United States. Primary location full time.