Program Lead

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking a Program Lead to join our Wilmington, DE team!

Earn $21.75/hour with the selection of Enhanced Pay Option

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
  • Ensures overall cleanliness ongoing
  • Daily maintenance needs (light bulbs, filter cleanings, etc.)
  • Identifies needed repairs and submits maintenance requests

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!

• Daily Pay
• Work/Life Balance
• Flexible Schedules
• Cell Phone Discount Plans
• Employee Referral Bonuses
• Tuition Reimbursement
• Membership

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

The ideal candidate will possess the following qualifications:

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D.
  OR 4
  -5 years' experience working in a human services residential setting
• 1-3 total years of experience required
• Willingness to obtain NADSP Certification obtained within first year of hire, if required