Sales and Customer Service Representative

Sales and Customer Service Representative

Join to apply for the Sales and Customer Service Representative role at TWO MEN AND A TRUCK

Starting pay: $18/hour + bonus

HIRING IMMEDIATELY! TWO MEN AND A TRUCK is NOW HIRING energetic, customer focused individuals to join our sales team!

In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

• Starting pay $18/hour
• Monthly bonuses for meeting revenue targets (top performers can earn an additional $4-$5/hour)
• Annual raises
• Weekly pay
• No cold calling
• Benefits – Dental/Vision/Life Insurance, 401(k), Paid Time Off
• Paid Training
• Career advancement opportunities – We want to see you grow personally and professionally

• Provide outstanding customer service on all calls and online inquiries
• Recommend/sell moving services and products based on cost, availability, and customer specifications
• Utilize your sales proficiency to secure critical sales
• Enter, schedule, and coordinate customer moves
• Achieve daily, monthly, and annual sales goals and customer satisfaction goals
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• Participate in other sales, marketing, and networking activities in addition to charitable move coordination
• All other duties as assigned

Moving is stressful – Join our team today and help take the stress out of our customers’ day!

• High school diploma or GED required;
  Associate degree in a related field preferred
• At least 1 year of sales and/or customer service experience; inbound sales, call center, retail sales, and/or other sales-driven experience preferred
• Excellent customer service skills (friendly, courteous, and helpful)
• Effective listening and communication skills
• Motivated by exceeding goals
• Ability to multi-task and enter customer data into move software while on the phone
• Accurate; consistent attention to detail
• Confidence to initiate customer contact and comfortable asking for the sale
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Creative problem-solving skills
• Exceptional organization and time management skills
• Proficiency with Microsoft Office products and other basic computer skills
• Strong team player who works productively with a wide range of people and personalities
• Willing to submit to pre-employment background check and drug screen

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in New Castle, DE. The employer at this location is JKB Corporation.

• Entry level

• Full-time

• Other

• Truck Transportation

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New Castle, DE $58,660.00-$92,180.00 1 month ago