AAA Tow Truck Driver

Job Title

AAA Tow Truck Driver at AAA Club Alliance

Are you looking for a career and an opportunity to grow professionally? Do you enjoy working outside in the fresh air, helping others, and making a difference? AAA Club Alliance is hiring Tow Truck Technicians to join our Roadside Assistance team in New Castle, DE. Come join our team TODAY!

• NO CDL required
• Paid Training!
• Hiring Immediately

• A competitive base rate starting at $23.15/hour (paid bi‑weekly)
• Schedule to be determined; must work days, nights, weekends, holidays
• Overtime opportunity during peak season
• Individual monthly bonus potential
• Over 3 weeks of Paid Time Off (PTO) may be accrued during first year
• 8 Paid Holidays
• 401(k) plan with company match up to 7%
• Health, Dental, Vision and Life Insurance
• Tuition reimbursement up to $5,250/year and professional certifications
• Complimentary AAA Membership (products & service discounts)
• PAID training to qualified candidates
• PAID uniforms

• Provide tow and recovery services following guidelines and quality control procedures
• Provide lock‑out, fuel delivery, battery jump starts, and tire change services as needed
• Communicate with members effectively and ensure their safety
• Make sound decisions regarding safe vehicle service to accommodate member needs
• Enter call information accurately into in‑truck technology, process payments, handle cash, and complete reports
• Conduct vehicle and equipment inspections; ensure safe operating condition and meet all requirements
• Secure fleet vehicle and equipment at all times
• Support AAA through special events promoting the brand
• Perform other duties as assigned

• Must be at least 21 years old
• High school diploma or equivalent
• Valid driver's license for the state where you reside
• Ability to pass a physical examination bi‑annually as required by DOT and/or company policy
• Preferred: 3 years experience in automotive/mechanical environment or technical school, or 3 years in sales and/or customer service role
• Successful pre‑ and post‑employment screening (criminal, drug, motor vehicle)
• Complete required departmental training within 60 days of hire
• Maintain all state and local licensing requirements
• Willingness to complete future department training as required
• Effective communication skills (written, verbal, tech)
• Ability to use hand tools for service
• Basic email and GPS skills
• Operate passenger vehicles and light‑medium duty trucks
• Operate manual and automatic transmission vehicles
• Physical ability to lift and carry equipment up to 75 pounds; bend, kneel, balance to change tires, inspect, and push vehicles

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401(k) plan with company match up to 7%
• 2+ weeks of PTO within first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And more! Check out our Benefits Page for details

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.

It is ACA’s policy to employ the best qualified individuals available for all positions.

Fleet

Entry level

Full‑time

Management and Manufacturing

Consumer Services