Quality Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

$90,000 - $95,000

Responsible for coordinating and professionally managing the safety performance, compliance and program management at field contracts. Also facilitate training to all levels of employees and maintain quality performance objectives and assist in cost control programs. Models and acts in accordance with our guiding principles and core values.

• Communicate with contract management staff concerning loading and material issues or status, including immediately addressing issues of concerns.
• Responsible for development/monitoring of KPI’s and implementing continuous improvement opportunities.
• Create and implement cost savings through LEAN & FIT.
• Serve as the subject matter expert for quality and safety standards.
• Ensure management staff adheres to established work standards & work processes through ongoing communication, including positive feedback.
• Support new business implementation and scope changes, including participating in the orientation of new contracts and mentoring new Quality/Risk Managers.
• Direct efforts to ensure effective Quality program and Performance Improvement implementation throughout the assigned contract(s). Provide guidance to facility employees/management in complying with the requirements and intentions of the program.
• Apply knowledge of profit drivers to work processes within contract.
• Responsible for facilitating investigation, required reporting and corrective action development for serious quality or risk issues accessing company resources as appropriate and facilitates completion of root cause analysis. Ensure OHSA compliance.
• Develop and perform training programs to meet company-training objectives. Facilitate Safety First Program.
• Other assigned duties as requested.

• Proficiency in Microsoft Office, internet, web‑based and job specific software applications and accurate typing and/or data entry skills. Basic math skills.
• Balance team and individual responsibilities. Organizational skills and the ability to prioritize in demanding environments with tight deadlines. Problem solving skills and ability to deal with very difficult concepts and complex variables and highly volatile time constraints.
• Ability to develop programs to reduce accidents and injuries in a material‑handling environment.
• Must be able to effectively and clearly communicate simple instructions in front of an audience and ability to interact effectively with all levels of employees. Must be able to train a large scale of employees.
• Must be able to read, write and speak English fluently.

• Bachelor’s degree in transportation or related field.
• 5 years’ experience in a supply chain, transportation, logistics or related field.
• 2 years’ experience in OSHA regulations and State regulations.
• Certified powered industrial truck trainer.

• Master’s Degree.
• 7-10 years’ experience.
• Black Belt/Green Belt Certification.

Travel is required up to 50% of the time.

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance…