Automotive Service Manager

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Hubler Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$80,000.00/yr - $/yr

Russ Hubler Chrysler Dodge Jeep Ram is looking for a Service Director/Manager to join our growing team! The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features.

• 70% Company Paid Health Insurance
• 401K w/ Company Match
• Vision
• Dental
• Disability
• Paid Vacation
• Life Insurance
• Opportunities for Advancement
• Flexible in Scheduling

• Assist customers in servicing, repairing and explaining each service needed
• Understand customer; match requirements and concerns to various service options
• Explain service being performed and keep customer informed and updated throughout the service of their vehicle
• Stay up to date on new products, features, accessories and attending product training as required
• Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
• Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
• Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
• Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately

• A minimum of 3 years of experience as a service manager
• Strong focus on providing excellent customer service
• High school diploma or higher education
• Clean driving record & valid driver's license
• Driven personality, eager to improve and able to work within and support internal teams
• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Mid-Senior level

• Full-time

• Management and Manufacturing
• Industries:
  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Hubler Automotive Group by 2x

New Castle, IN

Anderson, IN