Customer Service Associate

Join to apply for the Customer Service Associate I role at Family Dollar
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We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This role involves assisting customers, processing transactions, stocking the store, maintaining a clean and safe environment, and supporting store operations.

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentable areas
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more, including medical, dental, and vision insurance options

Part-time position located at 1715 S Memorial Dr, New Castle, Indiana 47362. Employment is at-will and subject to modifications to meet evolving business needs.

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We comply with applicable laws and provide reasonable accommodations to qualified individuals with disabilities as required by law.