Loan Documentation and Processing Associate Analyst

Overview

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards.

Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trustworthy, and credible. This job description provides a high-level review of the types of work performed.

Other job-related duties may be assigned as required.

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Independent processing and closing of loans within a complex loan operations environment.
• Provide day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and complex calculations.
• Possible interaction with other counter parties around positions and outstanding balances/claims.
• Support an expansive and/or diverse array of products and services (risk and control).
• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience guided by precedents.
• Design and analyze moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Make evaluative judgments based on the analysis of factual information, and assist in implementing loan documentation process improvements.
• Minimize risk to the bank by increasing knowledge of procedural requirements, understanding and monitoring errors to suggest solutions to reduce errors, and adhering to audit and control policies.
• Timely management and escalation of all requests and issues related to loan processing.
• Interact with external customers to disseminate or explain information.
• Demonstrate an intermediate understanding of products and processes and how duties relate to and integrate with others in the team and closely related teams.
• Demonstrate excellent knowledge of Bank-related systems.
• Utilize communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, exchanging potentially complex or sensitive information while being sensitive to audience diversity.
• Execute within scope and demonstrate executional capabilities.
• Appropriately assess risk when business decisions are made, ensuring compliance with applicable laws, rules and regulations, safeguarding Citi and its clients and assets, and escalating and reporting control issues with transparency.

• 0-2 years of experience.
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process.
• Understanding of Loan Processes, Procedures, Products and Services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Able to identify, mitigate, manage, resolve, and escalate risks and issues.
• Awareness of risk types, policies and control measures and processes.
• Comply with applicable laws, rules, and regulations, and adhere to Policies.

• Bachelor’s/University degree or equivalent experience.

Citigroup is an equal opportunity employer. Citi’s benefits and participation in incentive programs vary by jurisdiction, job level, and date of hire. If you require a reasonable accommodation to apply, please review Citi’s Accessibility resources.

Anticipated Posting Close Date:
Dec 10, 2025.