Retail Sales Associate CASTLE | W State St in Avg

Retail Sales Associate NEW CASTLE | W State St All in Avg $30

Join to apply for the Retail Sales Associate NEW CASTLE | W State St All in Avg $30 role at Arch Telecom.

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in store.
• Side‑by‑side sell to find personalized solutions beyond the bare‑bones device and service plan that keep customers connected to the people and lifestyle they love.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in the use of digital tools designed to enhance interactions and onboarding.
• Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Build relationships with and partner with employees across channels, including business and customer service.

• A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with customers.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices.
• Effective at balancing customer experience and performance goals.
• 6 months of customer service and/or sales experience, retail environment preferred.

• Employee Stock Ownership Program (ESOP).
• Competitive hourly pay and uncapped commission earnings.
• Automatic raises when reaching attainable milestones.
• Exciting opportunities for career advancement.
• A culture of care & excellence.
• Health benefits for full‑time employees.
• Monthly sales incentive programs, contests, rewards and more.

• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
• Full time (40 hours) or part time (20+ hours) availability.

Diversity & Inclusion is a foundational principle of Arch Telecom. We welcome everyone to our team. YOU BE YOU!

Apply Now:

Inquiries: