Store Manager - Castle

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Full Time New Castle Store, New Castle, PA, US

3 days ago Requisition

Salary Range: $50,000.00 To $50,000.00 Annually

Youngstown Area Goodwill Industries, Inc. is hiring a Retail Store Manager to oversee all operations of our
New Castle, PA
, retail store. This is a leadership role responsible for driving sales, managing staff, ensuring excellent customer service, and supporting Goodwill’s mission of creating employment opportunities in our community.

As the Retail Store Manager, you will be responsible for the overall success of the store, including:

Managing all daily retail operations (sales floor, backroom, donations, merchandising)

Hiring, training, scheduling, and supervising store employees

Driving sales, production, and donation goals

Ensuring excellent customer service and a positive shopping experience

Maintaining store appearance, merchandising standards, and cleanliness

Monitoring inventory, pricing, and loss prevention

Ensuring compliance with safety procedures, cash handling, and company policies

Coaching and addressing employee performance and attendance

Preparing reports and tracking store performance metrics

Serving as a positive representative of Goodwill in the community

Performing other duties as assigned

High school diploma or equivalent required (college coursework preferred)

Strong leadership, communication, and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Experience motivating teams and meeting operational goals

Basic computer skills and point-of-sale experience

Ability to work a flexible schedule, including evenings and weekends

Ability to stand, walk, lift, and move merchandise throughout the shift

Youngstown Area Goodwill offers competitive pay and a comprehensive benefits package
, including:

Medical, dental, and vision insurance

401(k) with company match

Life insurance

Generous paid time off (PTO)

Generous paid holiday time off

Employee assistance program

Opportunities for advancement

A mission-driven workplace where your work makes a difference

When you join Youngstown Area Goodwill Industries, you become part of an organization that supports job training, employment, and community impact. Your leadership helps fund programs that change lives.

Youngstown Area Goodwill Industries, Inc. is an Equal Opportunity Employer.