Patient Coordinator; Medical Receptionist

Patient Coordinator (Medical Receptionist)

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our New City, NY team.

• 401(k) Retirement Savings Plan – 100% match after 1 year (up to 4%)
• Paid sick leave (varies by state)
• Wellness Program Access
• 10% childcare tuition discount at Kindercare Childcare Centers
• Training and career development
• Network partnerships with top health systems in the region

Patient Coordinator

4 Westchester Park Drive, Suite 315, White Plains, NY 10604

Full‑Time

$17.00–$19.00/hour, based on experience

• Manage front desk operations, including patient check‑in/out, appointment scheduling, and referral coordination while delivering exceptional customer service.
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents.
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience.

• High School Diploma or GED; or one to three months related experience and/or training; or an equivalent combination of education and experience.
• Medical receptionist experience a plus.
• EMR scheduling software knowledge a plus.
• EPIC software knowledge a plus.
• Proficiency with spreadsheet and word processing software.

EOE