Regional Training Manager

Key Responsibilities
Training Delivery & Facilitation
Conduct Induction, Refresher, Functional, Product, and Behavioral training sessions for employees.
Facilitate training for customers, channel partners, and B2B stakeholders when required.
Deliver learning effectively across both  classroom  and  virtual (VILT)  formats.
Travel across the region to support branches, conduct sessions, and ensure consistent training delivery.
Partner with branch leadership to identify gaps and recommend suitable training interventions.
Digital Learning & Content Creation
Create clear, engaging training material—presentations, guides, short videos, assessments, and simple digital modules.
Refresh and modernize existing content so it is easy to understand and accessible in digital formats.
Use tools like  Canva  and other  AI-based tools  to improve the quality, design, and delivery of learning material.
Support Train-the-Trainer (TTT) programs by preparing easy-to-use content and helping design smooth digital learning experiences.
Stakeholder Management
Work closely with Product Managers, SMEs, Operations, HR, and internal trainers to ensure accurate, updated training delivery.
Build strong working relationships with regional/branch managers to understand business priorities and capability needs.
Communicate training plans, outcomes, and feedback effectively to leadership and stakeholders.
Process & Documentation
Maintain training MIS, reports, attendance, participant feedback, and assessments.
Ensure documentation is audit-ready and aligned to internal compliance standards.
Track training effectiveness and share insights for continuous improvement.

Skills & Competencies Required
Training & Facilitation Skills
Strong facilitation skills across physical classrooms as well as virtual platforms (VILT).
Ability to engage participants and simplify complex topics for diverse audiences.
Experience delivering behavioral and soft-skills training is preferred.
Content Development & Digital Skills
Ability to create simple, engaging, and visually appealing digital training content.
Working knowledge of  Canva  and comfort using  AI tools  for content creation, visuals, and basic video elements.
Familiarity with LMS usage and digital learning platforms.
Behavioral Competencies
Excellent verbal and written communication skills.
Strong interpersonal and stakeholder management capability.
High level of ownership, planning, and organizational ability to manage multiple branches.