Job Description & How to Apply Below
Location:
Jasola, New Delhi
Website:
About Medigrad
Medigrad is a leading healthcare EdTech platform focused on blended skill enhancement programs for MBBS and postgraduate doctors . Our programs combine online learning, expert faculty, and hands-on hospital training to bridge the gap between theoretical knowledge and real-world clinical skills.
We are looking for a highly organized and proactive Academic Operations Manager to lead and manage the academic operations team responsible for seamless program delivery and student success.
Role Overview
The Academic Operations Manager will oversee the end-to-end execution of our academic programs , ensuring smooth coordination between students, faculty, hospitals, and internal teams. This role requires strong leadership, operational efficiency, and experience in education or training program management.
Key Responsibilities
Program Delivery & Academic Operations
Manage end-to-end academic program delivery across online and offline formats.
Ensure smooth scheduling and execution of lectures, workshops, and hospital-based training sessions.
Monitor program quality and ensure adherence to academic standards.
Student Management & Support
Oversee student onboarding, engagement, and support processes.
Ensure timely resolution of student queries and operational issues.
Track student progress, attendance, and program completion.
Faculty Coordination
Coordinate with medical faculty and trainers for lectures, workshops, and training sessions.
Manage scheduling, session logistics, and faculty communication.
Ensure faculty are supported with the required resources and technology.
Online Learning Operations
Manage live online sessions, LMS operations, and recorded content delivery.
Ensure smooth conduct of webinars, case discussions, and online academic sessions.
Hospital Training & Practical Programs
Coordinate with partner hospitals and training centers for hands-on programs.
Ensure operational readiness for clinical workshops, observerships, and training sessions.
Team Management
Lead and manage the academic operations team including student coordinators and program executives.
Build SOPs to streamline academic workflows and operational efficiency.
Process & Quality Improvement
Develop and implement standard operating procedures (SOPs) for program execution.
Identify opportunities to improve program quality and student experience.
Requirements
Education
Bachelor’s or Master’s degree in Healthcare, Education Management, Operations, or related field
Experience
3–6+ years of experience in academic operations, training management, or education program delivery
Experience in EdTech, healthcare training, or professional education is highly preferred
Skills
Strong program management and operational skills
Excellent communication and stakeholder management
Experience managing online learning platforms / webinars
Ability to coordinate with medical professionals and institutions
Strong problem-solving and organizational abilities
Why Join Medigrad
Work at the intersection of healthcare and education innovation
Opportunity to impact thousands of doctors’ clinical skills and careers
Fast-growing healthcare EdTech environment
Collaborative and mission-driven team
Interested candidates can apply via Linked In or send their CV to
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