Senior Manager - Software Quality Governance

About GeM
Government eMarketplace (GeM) is a unified digital platform that facilitates end-to-end procurement of goods and services
by various government departments, organizations, and public sector undertakings (PSUs). Our Honourable Prime Minister’s concerted efforts to harness the power of digital platforms to achieve ‘Minimum Government, Maximum Governance’ led to the genesis of GeM in 2016.

GeM provides a paperless, cashless and contactless ecosystem for government buyers to directly purchase products and services from pan-India sellers and service providers through an online platform. GeM covers the entire gamut of procurement process, right from vendor registration and item selection by buyers to receipt of goods and facilitation of timely payments. GeM has envisioned to utilise the agility and speed that come along with a digital platform created with a strategic intent to reinvigorate public procurement systems and bring about a lasting change for the underserved as well as the nation.

Built on the pillars of Efficiency, Transparency and Inclusivity, GeM has emerged as a digital tool in nation’s interest, aimed at catalyzing excellence in public procurement. To know more about us, please visit
- You may also follow us on social media platforms like – Twitter, Linked In, Koo App, You Tube, Facebook

GeM invites applications from eligible candidates for recruitment to the following position(s) on Contractual Basis:

This is a contractual engagement under the Project Management Unit (PMU) for an initial period of 5 years, extendable based on performance and organizational requirements.

Eligible applicants can apply by submitting their applications by email at  including Application form, CV by    .

GeM selection committee reserves the right to relax or extend the eligibility criteria and educational qualifications. The crucial date for determining eligibility will be the last date of receipt of applications. No applications shall be entertained under any circumstances after the stipulated date. Incomplete applications without application form shall not be considered. GeM reserves the right to shortlist candidates for interview.

Applicants should note that mere fulfilment of minimum eligibility criteria may not ensure consideration for short listing for interview. GeM will not entertain any correspondence on this subject and decisions of GeM will be final in all matters.

JOB SPECIFICATION
JOB SUMMARY
We are seeking, Senior Manager - Software Quality Governance, a Software Quality Assurance Specialist with proven expertise in enterprise-grade QA frameworks, Cloud-hosted platforms, and Microservices-based architectures to oversee the quality standards of MSP-delivered software solutions for GeM portal.
This role will lead functional and non-functional quality assurance of the GeM platform by defining quality expectations, validating MSP-executed QA, reviewing releases and ensure functional and non-functional QA standards have been met by the MSP before any deployment. This role will review and validate QA related metrics and KPIs such as functional correctness, test coverage, regression coverage, traceability, performance benchmarking, API contract verification, and microservice integration testing - to ensure that every release meets enterprise compliance and reliability thresholds.

In addition, this role will also extend to maintenance and lifecycle support of enterprise applications.
ROLE AND RESPONSIBILITY
Governance &Standards
Define and enforce QA governance policies across MSP-led deliveries.
Validate testing alignment with enterprise designprinciples (HLD/LLD) andDDD- based domain models.
Maintain availability of audit-ready documentation and compliance checklists.
Challenge MSP teamfor inadequate test coverage, shallow

RCAs or risk acceptance without mitigation.
MSP QA Oversight
Review MSP QA frameworks for coverage across portal layers (microservices, APIs,  integrations , cloud hosting).
Validate MSP’s test strategies, defectreports, and release readiness.
Track SLA/KPI adherence and escalate deviations.
Enforce QA quality gates in MSP delivery during development and. / or O&M phase for any BAU…