Group Product Manager

At  Boutiqaat , we believe the customer experience doesn't end at checkout—it begins there. We're looking for a  Group Product Manager  to lead the technology ecosystem, powering everything that happens after an order is placed. From customer support and warehouse operations to logistics, delivery, returns, and post-purchase engagement, you'll shape the products that create seamless experiences for millions of customers.
This isn't just another product leadership role. It's an opportunity to architect the future of e-commerce operations at scale.

Location:

Kuwait (On Site)

What You’ll Be Doing:

Lead a Strategic Product Portfolio
Define and own the long-term vision for Boutiqaat's Post-Order Experience technology landscape.
Build and execute a unified roadmap across customer service, fulfillment, warehouse operations, and logistics.
Drive portfolio investment decisions and prioritize initiatives that create measurable business impact.
Turning Data into Competitive Advantage
Establish product governance through clear OKRs, KPIs, and performance dashboards.
Use customer, operational, and financial insights to shape strategy and prioritize opportunities.
Translate analytics into actions that improve efficiency, scalability, and customer satisfaction.
Drive Innovation Across the Supply Chain
Identify opportunities to leverage AI, automation, and emerging technologies.
Champion initiatives such as:
Intelligent shipping and routing
Predictive warehouse optimization
Automated returns management
Proactive customer communications
Keep Boutiqaat at the forefront of e-commerce innovation.
Lead High-Performing Product Teams
Mentor and develop Senior Product Managers and Product Managers.
Foster a culture of ownership, collaboration, experimentation, and continuous improvement.
Build teams capable of delivering complex, cross-functional transformation programs.
Influence Across Business
Partners with Engineering, Customer Experience, Supply Chain, Logistics, Warehouse Operations, and Executive Leadership.
Break down silos and align stakeholders around a shared vision.
Tell compelling stories that secure buy-in, investment, and action.

What You Bring to the Table:

Bachelor’s degree in computer science, Engineering, Business, Information Technology, or a related field
MBA or postgraduate qualification preferred
10–13 years of Product Management experience in e-commerce, retail, marketplaces, logistics, or supply chain environments
Experience leading multiple product lines or large-scale product portfolios
Proven success delivering multi-year product strategies with measurable business impact
Expertise in at least two of the following:
Customer Service & CRM Platforms
Warehouse Management Systems (WMS)
Logistics & Transportation Management Systems (TMS)
Strong SQL and analytics capabilities

Experience with BI tools and data-driven product organizations
Knowledge of platforms such as Manhattan, Blue Yonder, CRM ecosystems, and transportation systems
Fluent in English, both written and spoken. Arabic language proficiency is an advantage.
Strategic thinker with a systems mindset
Inspiring people, leaders and coaches.
Skilled communicator who can influence from the warehouse floor to the executive boardroom
Data-driven decision maker
Expert at transforming complex operational challenges into scalable product solutions
Comfortable navigating ambiguity in fast-moving environments
Commercial minded with a relentless focus on outcomes

Why Boutiqaat?
At Boutiqaat, you won’t just join a company you’ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
Ready to Grow with Us?
Kickstart your career with hands-on experience, expert mentorship, and real impact.
Apply now and be part of something exciting!