Job Description & How to Apply Below
Veeva Vault CRM Test Lead
Experience:
5+ Yeras
Location:
REMOTE
JD:
Key Responsibilities
• Lead end-to-end test planning, strategy, and execution for Veeva Vault CRM projects
• Define test scope, test cases, and acceptance criteria in collaboration with business analysts and Veeva CRM consultants
• Manage and mentor a team of QA testers, assigning work and reviewing test coverage
• Design and execute functional, regression, integration, and UAT test cycles for Vault CRM configurations and customizations
• Validate CRM workflows including account/contact management, call planning, sample management, and territory alignment within Veeva Vault CRM
• Ensure testing aligns with GxP/compliance requirements relevant to life sciences (e.g., validation documentation, audit trails)
• Track and manage defects using tools like JIRA, ensuring timely triage and resolution with development teams
• Coordinate UAT with client stakeholders and support go-live/hypercare testing activities
• Produce test summary reports, metrics, and sign-off documentation for stakeholders
Required Skills & Experience
• Proven experience as a Veeva Vault CRM Tester, with strong hands-on knowledge of Vault CRM functionality ( platform)
• Prior experience in a Test Lead capacity, managing testers and test deliverables
• Solid understanding of life sciences CRM processes (account/contact management, call reporting, sample tracking, compliance workflows)
• Experience with test management tools (e.g., JIRA, Zephyr, HP ALM) and defect tracking
• Familiarity with GxP/validated systems testing in a life sciences or pharma context
• Strong understanding of platform testing (Vault CRM is built on SFDC)
• Excellent communication skills to liaise with business, technical, and client stakeholders
• Bachelor's degree in Computer Science, Life Sciences, or related field (or equivalent experience) Nice to Have
• Veeva Vault CRM or Salesforce certifications
• Experience with Veeva CLM, Vault Align, or other Veeva Commercial Cloud products
• Exposure to Agile/Scrum delivery methodology
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