Technical Architect - Salesforce; Life science

Position: Technical Architect - Salesforce (Life science)
Role:
Salesforce Health Cloud or Life Sciences Cloud (Advanced Therapy Module (ATM))

Experience:

7+ years
Architect: 3+ Years

Location:

India (Hybrid, Chennai / Vizianagaram or Remote)
mandatory:
Salesforce Health Cloud or Life Sciences Cloud, specifically
the Advanced Therapy Module, architecting integrations between Salesforce and external systems (LIMS,
ERP, EHR, logistics or courier platforms) using Mule Soft or similar tool
MANDATORY:
Advanced Therapy Module (ATM)

JD

Key Responsibilities Solution Architecture & Design

• Lead end-to-end solution architecture for Salesforce implementations leveraging Health Cloud and Life Sciences Cloud, with deep focus on Patient Services Programs (PSP) and clinical operations.

• Design robust patient data models using the Unified Patient Record, Care Plans, Patient Journeys, and Life Sciences industry data model.

• Architect solutions for key Patient Services capabilities including: o Patient enrollment & onboarding o Insurance benefits verification & re-verification o Hub services & case management o Therapy orchestration & adherence programs o Personalized next-best-action / patient engagement o Adverse event / pharmacovigilance intake & reporting o Savings / copay assistance programs o Patient portals and self-service experiences

• Define technical strategy, integration architecture, security & sharing model, and governance for multi-org or hyper-cloud environments. Integration & Data Architecture

• Establish canonical models and APIs with Integration Layer/MDM and hub partners (e.g., Pharmacord/McKesson), eRx/eBV/PA, and omnichannel services.

• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization .

• Architect integrations between Salesforce and external systems (LIMS, ERP, EHR, logistics or courier platforms) using Mule Soft or similar tools.

• Ensure data lineage, identity resolution, and consent enforcement across patient touchpoints. Security, Privacy & Compliance

• Embed platform security (Shield, encryption, BYOK), SSO/JIT, auditability, and retention; align with patient privacy, AE/PC reporting flows, and validation needs.jobright+1

• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP, 21 CFR Part 11).

• Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.

• Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs. Technical Leadership & Governance

• Lead a team of architects focused on driving optimized solutions for our Life Sciences industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.

• Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.

• Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.

• Lead functional and technical workshops with clients and internal stakeholders.careers. Stakeholder Engagement & Thought Leadership

• Serve as a trusted advisor to clients and internal stakeholders, translating clinical or commercial operations requirements into technical architecture.careers.

• Partner with Salesforce COE, IT Cross Functional Teams, Patient Excellence, Field Operations, and Compliance to prioritize value, shape release scope, and communicate trade-offs and decisions to leadership.

• Collaborate closely with Global Salesforce COE team and track Salesforce roadmap (LSC, Agentforce, Data Cloud, Einstein), evaluate fit for patient-services scenarios, and pilot responsibly.

• Participate…