Retail Salesperson

Company Description
Silverfied is a renowned home grown brand known for curating jewelry that is meant for styling and stacking. We are Design and fitting first jewelry brand.

From a Classic Silver Store to a Modern Jewelry Brand.
What began as an old-school silver shop in the heart of Delhi has now evolved into a contemporary jewelry brand, serving thousands of customers across the country. Rooted in the legacy of traditional silver craftsmanship, we have grown beyond being just a store — building our own in-house design and manufacturing studio that brings fresh, thoughtful, and timeless pieces to life.

Roles
Greet and welcome customers in a professional way.
Manage daily customer interactions to ensure a high level of satisfaction.
Respond promptly to customer queries through in-person.
Assist customers in understanding products and services, providing accurate information.
Support the sales process by identifying customer needs and recommending suitable styling products.
Coordinate with internal teams to ensure smooth customer service and issue resolution.
Maintain a clean, organized, and customer-ready store environment.
Build and retain strong relationships with repeat customers.
Provide feedback to management on customer preferences, queries, and trends.

Requirements:
Proven experience in sales or customer service (preferred).
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time efficiently.
Positive attitude with a customer-first mindset.
Basic computer skills for managing customer data and sales records.

Experience with Jewellery Brand or Retail sales.

Job Location:

Lajpat Nagar, New Delhi.