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Customer Success Team Lead — Lead Heart & Impact

Job in New Glasgow, Nova Scotia, B2H, Canada
Listing for: AlgaeCal Inc.
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 CAD Yearly CAD 80000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Team Lead — Lead with Heart & Impact

Algae Cal is hiring a Customer Service Team Lead to guide a caring team and elevate the customer experience.

This role is not a typical call center; we value heart, service with soul, coaching, and measurable CSAT improvements.

You will work in a hybrid setup with PST hours, a generous healthcare package, regular team events, and opportunities for professional development, all while contributing to a mission to end bone loss.

The Customer Success Team Lead — Lead with Heart & Impact role at Algae Cal Inc. is now open for applications in New Glasgow, NS, Canada.

We would love to welcome a new Customer Success Team Lead — Lead with Heart & Impact to our organisation in New Glasgow, NS, Canada.

For the Customer Success Team Lead — Lead with Heart & Impact position at Algae Cal Inc., we are reviewing applications now.

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