Front Desk Assistant

Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do. These values are personified by the Front Desk Assistant of Lake Sunapee Region VNA & Hospice. The Front Desk Assistant promotes a positive image of the agency while coordinating communications by phone, computer, copier, fax and other technology. Their exceptional customer service and organizational skills help standardize these communications to both internal and external customers efficiently with a smile.

• Full Time
• Monday - Friday
• 40 hours per week
• 8:00am - 4:30pm

• Greets people from the community in a professional manner and appearance
• Engages in respectful communication (both verbal and written) with team members, patients, family members, and the community
• Demonstrates knowledge and ability to manage telephone communications
• Demonstrates knowledge and ability to operate office machines (computer, fax, copier, printer)
• Distributes messages and relays information to appropriate persons in a timely manner
• Receives and processes mail efficiently and accurately
• Demonstrates ability to manage multiple tasks while performing the tasks accurately and efficiently
• Completes administrative duties and projects
• Demonstrates flexibility in role by accepting and performing other duties as required to meet the changing needs of the corporation and its programs
• Adheres to agency wide policies
• Other duties as assigned

• Experienced in Microsoft Excel (all Microsoft office products preferred)
• Represents the culture of the agency with the highest level of customer service
• Medical terminology and/or knowledge preferred
• Minimum of high school diploma or equivalent
• Minimum one-year experience in standard office procedures and Front Desk Assistant duties

• Proof of Flu vaccination
• Reliable transportation
• Valid driver's license
• Automobile insurance
• Physical exam within the last year
• Two-step TB test

Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in parts of Grafton, Merrimack, and Sullivan counties in New Hampshire.

Lake Sunapee Region VNA is an Equal Opportunity Employer.