Administrative Coordinator

Responsible for health records and patient registration functions across the Medical Services integrated healthcare system.

Job Description Duties/Responsibilities Administration:

Responsibilities include patient registration functions through accurate data collection and verification of patient demographics, establishing eligibility, health insurance information and completion of entrance requirements (for students).General office duties include greeting visitors, answering phones, copying, faxing, data entry and scanning and taking payments.

Must possess knowledge of existing and emerging requirements related to privacy and confidentiality of health information and patient care specifically as it relates to State and Federal law.

Train registration staff who are cross trained in health records, checking in patients, accepting payments, making appointments and patient registration.

Determine student eligibility and research biographical data to contact students.

Set up and input the clinical schedule into the EHR.Make adjustments to clinical schedules per the clinic manager requests.

Data entry of information into the EHR and trouble shoot issues related to computer entry and compliance.

Bring a clinical perspective to the registration area to accurately determine the needs of patients/visitors.

Process release of information requests, send records to appropriate locations, entering disclosures and creating a charge/invoice.

Maintain restricted areas by using the Visitor Log and issuing visitor passes for persons to access restricted areas.

Tracking Process prior authorization requests and requirements for all clinicians.

Process referrals and follow-up on open or uncompleted referrals.

Track Lab ordering by clinicians to ensure orders are completed and resulted per policy.

Visit tracking to maintain an up-to-date health record, ensuring all clinical notes are signed per policy.

Compliance Coordinate entrance requirements for first year students.

Monitor immunization compliance to maintain information that will be used to assess the overall health risk to the campus community in the event of an epidemic.

Assist with Academic Holds by entering data timely and accurately to ensure seamless entrance for students.

Coordinate the intake of immunization, religious exemption, physical and online health forms.

Communicate immunization non-compliance to students and apply academic holds to student accounts after deadlines have not been met.

Submit Clery reports online to the police department as per a daily report.

Student Support Help students navigate the MyHealth&Wellness portal and troubleshoot extensively with students and parents by phone.

Work with the Wellness Center Team to update the Health Records and Registration web pages as needed.

Send secure messages through the report writer to alert patients about flu clinics and public health messages as they emerge.

Monitor the outcome of each mass communication and report results back to the requester.

Requirements Minimum Acceptable Education & Experience Associate’s degree in Business, Health Management, or related field and three to five years of related experience, including clinical experience/knowledge.

Effective interpersonal and communication skills.

Computer competency and knowledge of relevant systems.

Experience in an ambulatory health care facility.

Demonstrate organizational and leadership skills

Must possess knowledge of existing and emerging requirements related to privacy and confidentiality of health information and patient care specifically as it relates to State and Federal law.

Applicant Instructions Applicants should be prepared to upload the following documents when applying online within the My

Experience:

Resume/Cover Letter section of your…