Floor Staff Part-Time

Floor Staff – Starting Pay $17.00 per Hour – Part-Time – Available Until 12am

Floor Staff team members are classified based on individual theatre needs and/or employee availability as variable hour employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work the Concession Stand—where it is both concession and ticket sales—or as an Usher.

• Operate POS system, manage cash drawer, credit cards, travelers’ checks, gift cards, and redeemed coupons; maintain concession stock inventory.
• Upsell/suggestive sell Premium Viewing Experience (3D, RPX) and Unlimited program.
• Ensure tickets are sold in accordance with the MPAA rating system and company policy.
• Promote the Unlimited program.
• Operate, prepare, and clean all concession related equipment.
• Comply with all local, state, and federal food safety laws.
• Abide by all federal and state laws regarding breaks and/or meal periods.
• Maintain required alcohol certification and training where applicable.
• Read and understand training materials covering sexual harassment and discrimination.
• Respond to phone calls and questions from guests in a manner consistent with our guest service philosophy.
• Tear tickets and direct patrons to their auditoriums.
• Inspect backpacks and packages when applicable.
• Manage crowd control and assist guests in finding seats in auditoriums when necessary.
• Enforce MPAA rating system.
• Conduct in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums.
• Report to management any problems, discrepancies, or unusual situations that arise at the theatre.
• Perform in-auditorium concession auxiliary sales as directed by management.
• Clean auditoriums at the end of scheduled shows and maintain clean restrooms, lobby area, hallways, and other areas outside of the auditorium.
• Monitor the cleanliness and operation of theatre vending equipment.
• Assist with all opening and closing duties as assigned by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Complete Team Member videos upon hire.
• Possess good public speaking, listen effectively, and respond clearly and directly.
• Perform calculations with speed and accuracy and identify and correct errors.
• Identify problems, gather relevant data, note possible causes of problems. Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence.
• Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
• Possess excellent communication skills with customers, co‑workers, and management. Establish goals, budget time, and set priorities to achieve desired objectives.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.

The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• Entry level

• Part‑time

• Management and Manufacturing