HD Service Writer

Monday–Friday | 8:30 AM–5:00 PM | Weekly Pay + Monthly Bonuses

Looking for a career—not just another job?

Fleet Pride is looking for a Service Writer to join our growing team in Londonderry, NH.

If you enjoy helping customers, communicating with people, staying organized, and being part of a team, this could be a great opportunity for you!

As a Service Writer, you’ll play an important role in keeping communication flowing between customers, technicians, and the shop team—from estimates and scheduling to repair updates and final details. Previous automotive, transportation, parts, or service experience is a plus, but it is not required. We’re willing to teach the right person who has a great attitude, strong customer service skills, and a desire to learn and grow.

• Weekly Pay.
• Monthly Bonus Opportunities.
• Medical, Dental & Vision – Day One.
• Life Insurance – Day One.
• 401(k) with Company Match – Day One.
• Paid Holidays.
• Short- & Long-Term Disability.
• Employee Assistance Program.
• Vacation & Sick Time on DAY 1!
• Annual Raises.
• Career Advancement Opportunities.
• Relocation Assistance Available.

Monday–Friday.
8:30 AM–5:00 PM.
Consistent Day Shift – No Weekends.

As a Service Writer, you’ll help keep the shop running smoothly while providing excellent customer service.

• Communicating repair estimates and recommendations to customers.
• Providing scheduling and repair-status updates.
• Coordinating with technicians and shop management.
• Helping keep daily shop operations organized.
• Assisting with parts and inventory as needed.
• Managing multiple priorities in a fast-paced environment.
• Making sure customers understand the work being performed.
• Building positive relationships with customers and the shop team.

• Strong customer service and communication skills.
• Friendly, professional, and dependable attitude.
• Highly organized with the ability to multitask.
• Strong computer skills and willingness to learn new systems.
• Ability to communicate effectively with customers and coworkers.
• Team-oriented attitude and willingness to help wherever needed.
• Previous automotive, transportation, parts, or service experience is a plus, but not required.
• We are willing to train the right person!
• Ability to occasionally lift or move parts weighing 60+ lbs.

You don’t have to know everything about trucks or trailers to be successful in this role. If you have experience in customer service, sales, scheduling, administration, automotive, parts, service advising, or shop coordination, we’d love to talk with you. What matters most is that you’re reliable, willing to learn, comfortable working with people, and ready to be part of a team.

We’ll teach you the rest.

Join a company that values its people, invests in its employees, and provides opportunities to build a long-term career.