Support Services Representative

Job Description

Responsible for providing clerical support services in addition to providing medical records, EOB's, UB92's and itemized statements to external and internal entities.

Include the following. Others may be assigned.

• Processes requests for medical records, EOB's, Ub92's, and itemized statements to designated business unit contact.
• Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Mail printing, tracking and distribution.
• Other duties as assigned by Management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Computer knowledge: MS Word, Excel, and Outlook
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
• Ability to work in fast pace environment
• Must have demonstrated an ability to learn within a short period of time
• Ability to prioritize and manage multiple tasks
• Healthcare terminology
• Customer Service skills
• Ability to research and work independently
• Data Entry and 10-key by touch

High school diploma or equivalent

• 0 - 3 years business office or related experience

Ability to sit and work at a computer for extended periods of time

Office/Teamwork Environment

Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!