Patient Access Associate - Emergency Department

Emergency Dept Patient Access Rep
(On-Site | North Conway, NH)

Req#: 95340

Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains at Memorial Hospital in North Conway, NH.

In this entry-level Per Diem role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments.

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities

Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

This role provides coverage for open shifts due to PTO, callouts, and fluctuating volumes, with hours that vary week to week based on departmental needs and are not guaranteed. Candidates must be flexible and willing to pick up shifts as they become available, including evenings, weekends, and holidays as needed.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements
  
  Required:
  
  Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.

Any offer of employment will depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-related factors. Thebase rangeis an estimate and does not reflect the full valueofourtotal compensation package.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, Maine Health offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shift differentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that Maine Health may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Description

Emergency Dept Patient Access Rep
(On-Site | North Conway, NH)

Req#: 95340

Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains at Memorial Hospital in North Conway, NH.

In this entry-level Per Diem role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification,…