Front Desk Associate - Cold Resort

Front Desk Associate - Cold Spring Resort

3 days ago Be among the first 25 applicants

Now Hiring:
Front Desk Associate | Join Our Resort Team!

About Us
Nestled between the spectacular White Mountains and the Lakes Region of New Hampshire, Cold Spring Resort is a true four‑season destination, offering easy access to several ski resorts in the winter, vivid landscapes during the fall's prime leaf‑peeping months, and a range of outdoor activities in the spring and summer. This is where good times are shared with family and friends.
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast‑paced, service‑driven environment? If so, we’d love to meet you!
Cold Spring Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

• Greet every guest with a smile and provide outstanding customer service from check‑in to check‑out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

• A friendly, dependable, and customer‑focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech‑savvy with a willingness to learn new systems
• Detail‑oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

• Work in a welcoming, team‑oriented resort environment
• Opportunities to grow within hospitality and resort operations
• Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?

Apply today and start your next adventure with us!

Entry level

Full‑time

Strategy/Planning and Information Technology

Technology, Information and Internet

Referrals increase your chances of interviewing at Vacatia by 2x

Apply BELOW