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Remedyforce AI & SLA Automation Lead

Job in Hooksett, Merrimack County, New Hampshire, 03106, USA
Listing for: TechDigital Group
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Location: Hooksett

Tech Digital Group is seeking an experienced Remedy force specialist to drive configuration, workflow administration, and SLA governance for BMC Helix Remedy force in Hooksett, NH.

You will design and implement a roadmap for AI and SLA automation within Remedy force, coordinating across IT and service teams.

The role focuses on AI configuration, enhancing incident and change processes, and delivering reliable SLA reporting. Strong collaboration and documentation skills are essential.

This posting is for the Remedy force AI & SLA Automation Lead role at Tech Digital Group, based in Hooksett, NH, United States.

Join us at Tech Digital Group as our next Remedy force AI & SLA Automation Lead in Hooksett, NH, United States.

We are currently recruiting a Remedy force AI & SLA Automation Lead for our team in Hooksett, NH, United States.

This is an excellent role to take on the Remedy force AI & SLA Automation Lead role at Tech Digital Group.

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