Assistant Director of Residential & Community Standards

Franklin Pierce University invites applications for the Assistant Director of Residential Life & Community Standards, a full-time, 12-month, live-in position reporting to the Dean of Students. The Assistant Director plays a key leadership role in creating a welcoming, engaging, and student-centered residential experience that promotes belonging, connection, wellness, leadership, and student success.

The Assistant Director provides direct supervision and mentorship to Residence Directors and oversees residential education and engagement initiatives, including the Resident Assistant program, student leader recruitment and training, intentional interactions, and residential programming. The position collaborates closely with campus partners to develop engaging programs and experiences that respond to student needs and strengthen the residential community.

The Assistant Director also serves as a Community Standards Hearing Officer, participates in the Residential Life On-Call {ROC} rotation, and supports division-wide programs and initiatives, including Orientation and Welcome Week, Homecoming, Halloweek, Spring Week, and other major campus traditions.

The ideal candidate brings experience in residential life, student programming and engagement, community standards, and student leadership development, along with a commitment to creating an inclusive and supportive residential community.

This is a 12-month, exempt, live-in position. Typical office hours are Monday through Friday, 8:00 AM to 4:30 PM, with flexibility based on departmental and student needs. Participation in the Residential Life On-Call rotation is required, along with occasional early morning, evening, and weekend responsibilities.

As an essential employee, the Assistant Director may be required to assist during severe weather, emergencies, or other significant campus events. The department values collaboration, flexibility, shared responsibility, and a sustainable approach to supporting students and staff.

• Develop, implement, and assess residential programs that promote belonging, community building, leadership, wellness, academic success, and personal development.
• Utilize student feedback, assessment data, and best practices to continually strengthen residential programs and initiatives.
• Support first-year, sophomore, transfer, and other transition-focused programming in collaboration with campus partners.
• Contribute to major Student Affairs and University programs, including Orientation, Welcome Week, Homecoming, Halloweek, Spring Week, and other campus traditions.
• Support the development of specialized housing, themed communities, and Living-Learning Communities that respond to student interests and needs.
• Partner with Student Engagement & Raven Recreation, Student Success, Academic Affairs, Multicultural Student Services, Student Wellness, Athletics, Campus Safety, and other offices to support student engagement and success.

• Supervise and mentor Residence Directors, providing guidance related to residential education, student engagement, staff supervision, and community management.
• Provide leadership for the Resident Assistant program, including recruitment, selection, training, evaluation, and ongoing development.
• Oversee and strengthen the Ravens Reach Out intentional interaction model to encourage meaningful connections between RAs and residents.
• Create leadership development opportunities that prepare student staff to build inclusive communities, respond effectively to student needs, and promote student success.

• Serve as a Community Standards Hearing Officer and, when appropriate, an appellate officer.
• Support the Dean of Students in responding to student concerns, incidents, policy matters, and other issues affecting the residential community.
• Participate in the Residential Life On-Call rotation and provide leadership and support during student crises and campus emergencies.
• Promote educational and restorative approaches to accountability, conflict resolution, and community expectations.

• Assess residential programming, engagement efforts, and student leadership initiatives through surveys, focus groups, participation data, and other measures.
• Use assessment findings and student feedback to…