Retail Sales Associate

Overview

Retail Sales Associate at Victra - Verizon Authorized Retailer. This role focuses on delivering world-class service to Every Guest, Every Time, with emphasis on serving Small/Medium business (SMB) customers. Victra offers uncapped earning potential and opportunities for advancement.

As a full-time Technology Sales Consultant, you will work in a kiosk location inside a large National Retail Partner store. You will use your talents, passion for technology, and customer service skills to create an exceptional guest experience and to support and sell into the SMB segment.

• Achieve and exceed monthly sales goals while maintaining operational compliance.
• Engage customers with charisma and provide top-notch service.
• Follow the EGET (Every Guest Every Time) process consistently.
• Turn No into solutions by addressing current and future guest needs.
• Be a passionate guest advocate and have fun while helping guests.
• Maintain effective working relationships with peers, managers, and key stakeholders.
• Provide product and solution recommendations to meet guest needs.
• Excel in a fast-paced, competitive environment.
• Drive repeat traffic and seek referral business by delivering excellent guest experiences.
• Outbound prospecting and nurturing SMB clients using exclusive CRM tools while on location.

Compensation includes base hourly rate plus uncapped commission. Typical annual earnings range from $45,000 to $70,000, depending on performance.

• Paid Training
• Paid Time Off: starting at 40 hours per year, increasing to 80 hours per year after the first year
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

You excel in a sales environment and are passionate about providing exceptional customer service. You set high standards for achieving goals, think critically, and build solutions for SMB clients. You are adaptable, relate well to diverse individuals, and perform at a high level. You should be confident making outbound warm and cold calls to prospective clients.

• Education:
  
  High school diploma or GED
• Experience:
  
  1+ years in customer service, preferably in a retail or sales environment; SMB selling experience preferred
• Availability:
  Willingness to work evenings, weekends, holidays, and peak vacation periods
• Age:
  At least 18 years old
• Legal:
  Legally authorized to work in the U.S.
• Physical:
  Ability to lift ten pounds and stand for extended periods

All Sales Consultants must complete a 2-week training program, which may include overnight travel at the company s expense. Ongoing online and computer-based training is required.

Victra is committed to a diverse and inclusive workplace. If you are excited about this role but don t meet every qualification, we encourage you to apply. You may be the right candidate for this or other roles.

After you apply, you will be required to take a 5-minute pre-hire assessment. If selected, a recruiter or hiring manager will reach out to discuss the role and answer questions.

We celebrate our employees  differences and do not discriminate based on race, color, age, religion, sex, gender, marital status, sexual orientation, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, or genetic information. Diversity makes us better.