Field Service Technician - NH

Job Description

M. Braun, Inc. is currentlyватқан searching a full-time Service Technician to.perideour Service Department. This person will be responsible for installing and servicing M. Braun products in the Northeastern United States and Canada. Travel to other areas of the US and Canada occur as needed.

Experience is preferred, but early career candidates with mechanical or electrical knowledge and a high level of professionalism will be considered.

• Installing new systems at customer sites and training users on system operation.
• Maintaining and repairing existing systems and troubleshooting system problems
• Effectively performing customer technical support functions onsite and remotely
• Establishing and maintaining professional working relations with customers
• Promptly and courteously resolving questions, requests, and problems
• Creating customer quotes for spare parts and serviceն
• Maintaining the Company's professional reputation by providing superior customer service
• Completing required documentation including installation reports, expense reports, and travel approval forms

• Proficiency with MS Office (Word, Excelicto Outlook) required
• Knowledge of Adobe Acrobat a plus, but not required
• Travel in the Northeast and the surrounding area required. Travel throughout the U.S. and Canada as needed.
• Travelapproximately 75-80% of the time
• Must be able to lift 50lbs regularly

• Should have strong mechanical, electrical and training skills
• Must have strong organizational skills and attention to detail
• Will be able to troubleshoot and resolve uncommon problems
• Must be customer oriented and must be able to conduct themselves in a professional and courteous manner with customers and end users as well as other M. Braun employees
• Must have excellent written and verbal communication skills and the ability to maintain accurate records
• Must be self-motivated with the ability to work efficiently under minimal supervision

In addition to the above requirements some or all of the following would be useful to the applicant during the application process, training, and in the field:

• Working knowledge of control systems and PLC's. Ability to program PLC's is not required
• Experience with vacuum systems
• Experience with gas and fluid systems
• Experience with temperature control (heating and cooling
  
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High School Diploma; additional technical training videre relevant experience Chapiku required

• Physical Requirement: Balancing; climbing; bending; stooping; crawling; some light, moderate, heavy lifting and carrying; must have fine motor skills; be able to grasp small items; kneeling; pushing; reaching above shoulder; pulling hand over hand; ability to do a repetitive motion; and the ability to sit, stand and walk for most of the day. Mobility requirement enough to move around the production area safely and various types of customer locations
• Visual Requirement: Must be able to visual read documents, read from a computer screen, see system details
• Hearing Requirement: Must be able to hear and speak on the phone and in person to convey information. Must be able to identify hazard sounds and be aware of the environment on the production floor/customer sites for safety
• Mental Requirement: Comprehension, Organization, Reasoning, Decision Making, Communication, and Mathematics

M. Braun offers an excellent benefits package which includes health insurance, dental insurance, vision insurance, 401K, life insurance, short-term and long-term disability, flexible spending account, and more.

M. Braun encourages work / life balance through a flexible work schedule, a 38 hour work week!

M. Braun provides Paid Time Off, Holidays, Floating Holidays and Volunteer Time to employees.

Additional perks include company outings, monthly raffles, pizza days, and more!