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Lift Operations Team Member
Job in
Newbury, Merrimack County, New Hampshire, 03255, USA
Listed on 2026-10-16
Listing for:
Vail Resorts
Full Time, Part Time, Apprenticeship/Internship
position Listed on 2026-10-16
Job specializations:
-
Transportation
Driver, Event Staff/ Venue Crew
Job Description & How to Apply Below
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading assigned as either a Lift Operator or a Ticket Checker. As a Lift Experience team member, you are the copilot and concierge responsible for the safe operation of a multi-million-dollar machine. You are responsible for the safety and friendly, and efficient travel of our guests and fellow teammates as they navigate premier mountain terrain.
Come enjoy the season in a career full of having and providing an Experience of a Lifetime again and again.
- Starting Wage: $20/hr
- Employment Type:
Winter Seasonal 2026/2027 - Shift Type:
Full Time and Part Time hours available - Weekends and Holidays as needed
- Minimum Age:
At least 18 years of age - Skill Level: Entry Level
- Housing Availability:
No
- Lift Operator Responsibilities:
- Continuously monitor the safety of passengers while providing instruction and customer service in the safe loading and unloading of lifts; manage the speed of lift as needed
- Operate lift to ensure that optimal chair capacity is achieved as determined by Lift Experience guidelines and performance reporting
- Proactively notify maintenance/dispatch of repair or maintenance needs
- Work closely with the Lift Maintenance department to learn the proper operation of lift equipment
- Implement emergency procedures as required, including contacting Patrol
- Ensure lift is ready for operations prior to set up of maze; set up/disassemble lift maze daily according to maze standards
- Follow and perform all company and departmental policies and procedures
- Maintain a safe work area and cleanliness of lift shacks; remove trash when necessary
- A Lift operator team member is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning
- Other duties as assigned
- Ticket Checking Responsibilities:
- Deliver premium guest service by providing information and assistance with a smile
- Validate tickets to ensure our guests have their own valid product before loading our lifts
- Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
- Maintain and secure departmental equipment - scan devices, radios, etc.
- Escalate issues to leadership as they arise, from safety to products
- Other duties as assigned
- No experience is necessary, we train all lift experience team members (including returnees)
- Must be able to make quick decisions/use considerable judgment regarding safety as well as multitask and anticipate issues
- Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs
- Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
- Must be able to work weekends and holidays as needed
- Must be able to work a minimum of 2 days per week
- Must be able to handle high guest volumes in a professional manner
- Must be willing to perform alternate functions from time to time, both within and outside of the assigned area, particularly during peak periods such as holiday weekends
- Must be able to communicate fluently in English
- Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
· May need to provide some of their own gear - Must…
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