Senior Administrative Assistant 2, Head of College, Pierson College

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In a very busy, service-oriented work environment, the Senior Administrative Assistant 2 functions as part of a team with the Pierson Head of College, the Residential College Dean, the Assistant Director of Operations, the Senior Administrative Assistants, Service Assistant, and other appropriate university departments to facilitate the smooth running of residential college activities. Reporting to the Head of College and with limited supervision and guidance from the Assistant Director of Operations, oversees Head of College systems and activities, coordinates and oversees the work of student aides in the Head of College office, serves as point of contact for students, fellows, resident fellows, and residential college visitors with regard to policies and space, provides financial support functions, and provides high level administrative support to the Head of College.

The Senior Administrative Assistant 2 will work in-person, on campus. This is an 11-month role with one month of unpaid leave generally between mid-June to mid-July each year.

• Strong interpersonal skills and demonstrated success working in a busy, service-oriented environment. Ability to work effectively and collaboratively with others and to engage professionally with faculty, students, staff, families, and guests.
• Excellent written and oral communication skills. Strong computer skills, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint, and the ability to learn new systems quickly. Demonstrated administrative and organizational skills, including calendar management, scheduling, expense processing, and event planning.
• Demonstrated ability to manage multiple tasks and priorities simultaneously, meet deadlines, and work effectively with frequent interruptions. Ability to work independently, take initiative, exercise independent judgment, and ensure timely follow-through on administrative responsibilities.
• Demonstrated ability to understand and apply organizational policies and procedures. Experience working with financial and administrative systems, including expense management and reconciliation of financial statements.
• Demonstrated ability to exercise discretion and sound judgment and to maintain confidentiality when handling sensitive information and matters. Demonstrated appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse individuals.

• Experience using Workday, Star Rez, Student Grants Database, Sci Quest, Yale Student Employment System, and Yale Message.
• Experience overseeing and coordinating the work of others. Demonstrated experience working with undergraduate students, faculty, and staff at various levels.
• Experience with financial administration, including processing financial transactions and performing reconciliations.
• Experience working in an academic environment and supporting programs, activities, and events.

• Oversees and coordinates administrative, program and office activities for the college Head of College.
• Establishes, selects, implements and coordinates office procedures and systems.
• Maintains college checkbook and monitors college accounts, disburse funds and performs all financial support functions for the Head of College.
• Coordinates college functions and events, such as Commencement, Head of College’s Tea,…