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Customer Success Team Lead — Legal Tech + Unlimited PTO

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Eve
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A legal tech leader is seeking a skilled Team Lead, Customer Success Manager in New Haven, CT. This role involves mentoring a Customer Success team, managing client accounts, and ensuring high client satisfaction. Candidates should have at least 4 years of experience in Customer Success, with a strong foundation in retention strategies. An inclusive and innovative work environment is provided, along with competitive salary and benefits, making it an excellent opportunity for aspiring leaders in the legal tech space.
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