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Customer Experience & Solutions Specialist

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Assa Abloy Ab
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below

ASSA ABLOY in New Haven, CT seeks a Customer Service Support Specialist to act as an external liaison with distributors, architects, and contractors. You will provide frontline support, resolve order issues, and collaborate with engineering, shipping, and finance to satisfy customer requirements.

Responsibilities include processing CCFs/RGAs within 24 hours, researching inquiries, and maintaining CRM data while adhering to corporate policies.

Are you ready to take on the Customer Experience & Solutions Specialist role at Assa Abloy Ab?

Join us at Assa Abloy Ab as our next Customer Experience & Solutions Specialist in New Haven, CT, United States.

We are currently recruiting a Customer Experience & Solutions Specialist for our team in New Haven, CT, United States.

This is an excellent position to take on the Customer Experience & Solutions Specialist role at Assa Abloy Ab.

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