Receipts Processor; Contractor

Payment Receipts Processor (Contractor) at Knights of Columbus

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The Knights of Columbus is a tax‑exempt Catholic fraternal benefit society that provides financial security to members and their families through life insurance, long‑term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith – $1.73B over the past ten years.

While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. We support the pro‑life cause by contributing to the March for Life and pregnancy resource centers, oppose assisted suicide and euthanasia, we evangelize for the Catholic faith, and help Christians facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

The Payment Receipts Processor is a detail‑oriented position encompassing all aspects of the policy level financial needs. The role will streamline payment processing for the most complex cases, providing end‑to‑end excellence in customer service. The process will include payment processing, preparing deposits, exception reporting, billing changes and maintenance (including MAC / EFT), account reconciliation, and historical audit reporting for case resolution.

• Completing payment processing through multiple media (checks, bill pay, pay by phone, reports, bank files, online bank portals, etc).
• Rectifying bank processing errors, anomalies, and return bank items through various reports. Maintaining banking reports for accurate processing and updating banking information when required.
• Researching and completing rejected cash and insufficient fund returns. Isolating and resolving discrepancies within the organization and with our banking files.
• Performing transactional analysis and audit preparation for compliance and customer inquiries. Compiling historical accounting records and creating clear correspondences to represent policy activity.
• Performing billing quotes and maintenance, including Premium on Deposit, and government allotment. Ensuring payment plans are accurately executed.
• Initiating and maintaining EFT and other electronic payments. Ensuring proper automation of payment and allocation from the bank information provided.
• Composing and creating correspondences to improve customer service excellence. Communicating with field force and clientele regularly, maintaining frequent and open lines of communication regarding specific policy inquiries.
• Ensuring compliant and timely reporting of payments.
• Collaborating on process improvements and payment enhancements. Providing constructive feedback to better departmental productivity.
• Completing departmental reports and account reconciliations; including the general ledger, bank files, Page Center X and Web Focus reports.
• Other job‑related duties.

• Insurance industry experience preferred.
• Analytical and problem‑solving skills.
• Ability to take initiative and work independently.
• Ability to prioritize and multitask effectively.
• Comfortable working in a fast‑paced production environment.
• Strong written and verbal communication skills.
• Basic accounting and mathematical skills.
• Experience with Life
  70 and Ingenium.

• High school diploma.
• 3‑5 years general office experience.

Must be able to remain in a stationary position for a majority of the workday.

Mid‑Senior level

Full‑time

Accounting / Auditing and Finance

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