GI Cancer Patient Partner

Salary Range

$68,000.00 - $

The GI Cancer Patient Partner provides compassionate, relationship-based support to patients and families navigating gastrointestinal cancer care, with a focus on evening and weekend coverage to enhance continuity of care and communication.

• New Patient Support:
  Welcome new GI cancer patients within 48 hours, orient them to care pathways, confirm records, and link them to resources.
• Decision-Making Research:
  Enroll eligible patients in decision-quality studies and maintain research registries.
• Post-Discharge Follow-Up:
  Call patients after discharge—especially those with drains, TPN, or IV antibiotics—and coordinate with home health and social work.
• Trauma-Informed Care:
  Use trauma-aware communication and participate in ongoing training.
• Coordination & Metrics:
  Track patient needs, SDoH screenings, escalations, and program outcomes.

Tues-Fri 3-10 PM;
Sat 10 AM-3 PM

Nurse Navigators, APPs, Social Work, Research Teams, and Yale Child Study Center.

Experience in patient-facing healthcare roles, strong communication skills, comfort with sensitive situations, and interest in trauma-informed care and research.

Improve patient experience, strengthen decision-making support, reduce readmissions, and integrate trauma-informed practices across GI oncology care.

• Ability to engage with patients and families using clear, compassionate, and trauma-informed communication strategies.
• Skilled in coordinating care across multiple disciplines, including nursing, advanced practice providers, social work, and research teams.
• Strong ability to manage multiple priorities, track patient needs, and maintain accurate documentation and registries.
• Ability to identify patient needs, elevate concerns appropriately, and problem-solve in complex clinical situations.

• Demonstrate and apply knowledge of the philosophy/principles of comprehensive, community based, patient-centered, developmentally appropriate, culturally sensitive care coordination services.
• Engage patients, families and caregivers in understanding, setting and monitoring patient self-management care plans in a manner that is culturally and linguistically appropriate.
• Provide care coordination, case management, referral and follow-up to individuals and families who are members of a vulnerable population and/or high-risk groups; evaluate outcomes, effectiveness of plan, and make changes as necessary on micro and macro levels.
• Proactively manage patients during transitions of care, including patients’ transitions from the Emergency department, hospital, or skilled nursing facility to home.
• Engage individuals and families in a plan of care that addresses their identified health deficits and issues. Provide education and counseling to individuals, family members and caregivers.
• Collaborate in development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease, including identifying and addressing gaps in preventative care.
• Collaborate in the development of and contribute to individual, team, and department quality improvement and evaluation activities that support the medical home.
• Prepare for (pre-visit planning), attend and actively participate in team huddles, the disease registries and payer-supplied data, participate in the analysis of data to identify trends, health problems, environmental health hazards, and social and economic conditions that adversely affect patients’ health.
• Perform general RN duties as required by the practice, including, but not limited to the following:
  Demonstrate expert practice skills that include flexibility, priority setting, problem‑solving, conflict resolution, negotiating and networking skills, decision‑making, work delegation and organization, and verbal/written communication skills.
• Maintain confidentiality of patient, personnel, and institutional information.
• Demonstrate sound knowledge bases and actions in the decision‑making process for designated patient populations.
• Work independently to assess and evaluate understanding of…