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Room Attendant- Luxury Hotel
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-01-02
Listing for:
Omni Hotels & Resorts
Full Time
position Listed on 2026-01-02
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Housekeeping
Job Description & How to Apply Below
Location
New Haven Hotel Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven’s skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale campus.
Come join our award‑winning team at the only 4‑diamond hotel in New Haven where you’ll experience a rewarding and fostering work environment!
The Guest Room Attendants ensure a home away from home experience in guest room accommodations while completing all assignments in accordance with Omni Hotels Standards.
Responsibilities- Complete an average of 16 credits / assigned guest rooms daily.
- Keep assigned carts and closets well organized.
- Comply with safety training protocols to include Active Shooter, Blood Borne Pathogen contact and disposal, OSHA, & Human Trafficking.
- Document time in and out of each room.
- Ensure timely status updates to each assigned room.
- Clean rooms to Omni standard ensuring each room is complete and ready for a guest to occupy.
- Assist as needed in other Housekeeping functions as requested by supervisor.
- Report all discrepancies in room status to supervisor or Dispatcher.
- Maintain secured entries to guest rooms and elevator landings.
- Follow Lost and Found Procedures. Report all items left behind by guests to Housekeeping leaders. Leave these items in the room for pickup by a leader. Never remove an item that is left behind in a guest room unless told to do so by management. Ensure all other Lost and Found procedures are followed.
- Previous hotel Guest Room Attendant experience. Nursing facility or hospital Housekeeping experience may be considered.
- Able to complete Housekeeping requirements for up to 16 rooms on an assigned shift.
- Ability to stand an entire shift.
- Ability to lift, push & / or pull 50 lbs.
- Ability to follow all emergency & safety protocols.
- Ability to communicate with guests in English.
- Bilingual English and Spanish preferred.
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