Environment Release Manager

Feel Good About Doing Good

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.

While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East.

We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

Responsible for the day to day support of prod and non-prod testing cycles and software releases. Works closely with other support teams supporting end user testing as well as resolving test environment issues. This includes but not limited to:
Supporting all environments online and batch activities, Creation of deployment packages, Using in-house and purchased applications to support business initiatives related to software releases, Develops, communicates and coordinates deployment planning. Manages production implementation activities, Escalating and coordinating service requests with other internal and external support groups

• Adheres to Kof Cs policy, process and procedures and proactively seeks opportunities to enhance existing ITIL processes (service requests, incident and problem management, change management, etc.). Actively develops and refines process and procedures specific to functional responsibilities and contributes to formulation of operational and tactical plans related to the functions he/she is responsible for.
• Develops, communicates and coordinates deployment planning. Manages production implementation activities.
• Plans and coordinates environment changes and collaborates with application programmers during pre-production development and maintenance of applications to plan for production schedules regarding the Ingenium and Life
  70 Test Environment.
• Assists the Manager of Environment Scheduling & Mainframe Operations in managing and supporting technical vendor relations for the functions he/she is responsible for; assists with vendor identification and selection, contract negotiation and statement of work (SOW) reviews.
• Performs other related duties as assigned/required, including but not limited to:
  On-call responsibility for production batch cycle and multiple test regions

Required:

• Excellent communication skills
• Excellent interpersonal and listening skills
• Strong Analytical and problem solving skills
• Ability to be flexible and adaptable to changing priorities
• Ability to prioritize and effectively manage multiple initiatives simultaneously
• Ability to quickly and effectively accept and manage new support initiatives
• In-depth knowledge of computing systems typically associated Non-Prod Environments
• Life insurance enterprise products: i.e. Ingenium, Life
  70, IDM, AWD, etc.
• Enterprise job scheduling: CA Workload Automation ESP Edition
• Database/query tools i.e. AQT, SQL, WebFOCUS, UFT etc.
• Programming/scripting languages:
  Windows CMD, Power Shell, Python, Java, and Go
• Experience with Microsoft Products: i.e. O365, Office Suite, etc.

Required:

• BS or BA in Computer Science, Information Systems or related field and/or equivalent combination of experience and training
• 5- 8 years of IT experience including project management supporting Non-Prod Environments
• ITIL Foundation certificate and experience desired

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other…