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Senior IT Service Desk Analyst – Hybrid
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2025-12-12
Listing for:
Knights of Columbus
Full Time
position Listed on 2025-12-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A notable fraternal benefit society located in Connecticut seeks a Senior Service Desk Analyst to provide advanced technical support and customer service. Successful candidates will help resolve IT-related incidents for staff and contractors while maintaining high user satisfaction. Required qualifications include a Bachelor’s degree and 5 years of IT experience. Strong customer service skills, analytical thinking, and ITIL familiarity are essential.
This role supports a hybrid work model and offers opportunities for professional development.
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Position Requirements
10+ Years
work experience
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